Characteristics

• Maintenance is divided into software maintenance and business maintenance. Software maintenance is for Bug or Error Fix, and business maintenance reflects on-time upgrade according to regulation changes.
• Due to the nature of compliance job, regulatory changes are frequent and business maintenance is essential.
• Startup companies and new AML obligated industries are expected to frequent regulatory changes in the future.
• OCTASolution has been providing ‘Update Patches’ to the customers to ensure that the latest amendments of AML are timely applied to customers’ AML system whenever laws, enforcement ordinances are revised.
• However, if the revised content and scope of work exceeds the level of ordinary maintenance, the incremental cost will be determined in consultation with the customer.
• Support and revision history management by independent maintenance team
• Support the ongoing implementation of regulations through independent maintenance team